Privacy Policy
Last updated: July 30, 2026
FieldSite Systems is a brand operated by Automation AI Service LLC.
This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, book a call, request our services, use our forms, or communicate with us by email, phone, or text message.
Information We Collect
We collect information you provide directly to us when you submit a contact form, book a call, request a quote, request our services, use a demo, or communicate with us by email, phone, or text.
This information may include:
- Name and contact information, including email address, phone number, and mailing address
- Business information, including company name, job title, industry, and service area
- Scheduling details and messages you share with us
- Quote request details, job information, photos, or files you choose to submit
- Payment and billing information
- Communications and correspondence with us, including calls, emails, and text messages
- SMS opt-in status, consent records, and opt-out requests
We may also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and information about how you interact with our website.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our services
- Schedule and manage calls, demos, audits, or projects
- Respond to your questions and support requests
- Send information related to your request, quote, appointment, demo, or service
- Communicate with you by email, phone, or text message when you have provided consent where required
- Process payments and send related information
- Maintain security and prevent fraud
- Improve our website, forms, and customer experience
When we work with your business, we may also process customer data on your behalf, such as call records, quote requests, customer contact details, booking details, or customer messages, strictly to deliver the systems and services you hire us to provide.
SMS Communications
FieldSite Systems may send recurring customer-care and service-related text messages only to individuals who voluntarily provide a mobile phone number and separately and affirmatively select the SMS consent checkbox in the FieldSite Booking Assistant.
Messages may include:
- Responses to inquiries
- Requested-demonstration follow-up
- Appointment confirmations
- Appointment reminders
- Scheduling changes
- Service updates
Message frequency varies depending on the individual’s inquiry, requested demonstration, appointment activity, and service interaction.
Message and data rates may apply.
Reply STOP at any time to unsubscribe.
Reply HELP for assistance or contact support@fieldsite.ai.
Consent to receive text messages is not a condition of purchasing goods or services.
Visitors may complete the booking or inquiry flow without providing a phone number and without consenting to SMS communications.
FieldSite Systems does not sell, rent, share, or disclose mobile phone numbers, SMS opt-in data, or messaging consent to third parties or affiliates for marketing or promotional purposes. Mobile information will not be shared with third parties or affiliates for their own marketing or promotional purposes. Text-message originator opt-in data and consent will not be shared with any third parties, except service providers used solely to deliver communications requested by the customer. Those providers are prohibited from using the information for any other purpose.
Data Sharing
We do not sell, trade, or rent your personal information to third parties.
We may share information only in the following limited circumstances:
Service Providers:
We may share information with vendors and tools we use to operate our business and deliver our services, such as scheduling, payment, CRM, website hosting, analytics, email, phone, and messaging platforms. Service providers may receive information only as necessary to operate requested services and may not use mobile information or SMS consent for marketing.
Legal Requirements:
We may disclose information if required by law, subpoena, court order, or valid government request.
Business Transfers:
We may disclose information in connection with a merger, sale, financing, acquisition, or transfer of all or part of our business.
With Your Consent:
We may share information when you explicitly authorize us to do so.
Mobile and SMS Information
Notwithstanding the sharing circumstances above, FieldSite Systems does not sell, rent, share, or disclose mobile phone numbers, SMS opt-in data, or messaging consent to third parties or affiliates for marketing or promotional purposes. Mobile information and text-message originator opt-in data and consent are shared with service providers only as needed to deliver communications you requested, and those providers may not use that information for any other purpose.
Cookies and Tracking
We use cookies and similar tracking technologies to understand how visitors use our website, improve your experience, and measure website performance. You may adjust your browser settings to refuse cookies, though some website features may not function properly.
Data Security
We use reasonable administrative, technical, and organizational measures to help protect the information we collect. No system can be guaranteed completely secure, but we work to protect information from unauthorized access, use, or disclosure.
Data Retention
We keep information for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, enforce agreements, and operate our business.
If you opt out of SMS messages, we may keep a record of your opt-out request to help ensure we do not send further text messages to that number.
Your Rights
Depending on your location, you may have rights to access, correct, delete, or request a copy of your personal data. To make a request, contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
FieldSite Systems
A brand operated by Automation AI Service LLC
Email: support@fieldsite.ai