Privacy Policy
Last updated: June 2026
FieldSite Systems is operated by Automation AI Service LLC, doing business as FieldSite Systems.
This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, book a call, request our services, use our forms, or communicate with us by email, phone, or text message.
Information We Collect
We collect information you provide directly to us when you submit a contact form, book a call, request a quote, request our services, use a demo, or communicate with us by email, phone, or text.
This information may include:
- Name and contact information, including email address, phone number, and mailing address
- Business information, including company name, job title, industry, and service area
- Scheduling details and messages you share with us
- Quote request details, job information, photos, or files you choose to submit
- Payment and billing information
- Communications and correspondence with us, including calls, emails, and text messages
- SMS opt-in status, consent records, and opt-out requests
We may also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and information about how you interact with our website.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our services
- Schedule and manage calls, demos, audits, or projects
- Respond to your questions and support requests
- Send information related to your request, quote, appointment, demo, or service
- Communicate with you by email, phone, or text message when you have provided consent where required
- Process payments and send related information
- Maintain security and prevent fraud
- Improve our website, forms, and customer experience
When we work with your business, we may also process customer data on your behalf, such as call records, quote requests, customer contact details, booking details, or customer messages, strictly to deliver the systems and services you hire us to provide.
Text Messaging and SMS Communications
If you provide your phone number and agree to receive text messages, we may send you text messages related to your request, demo, quote, appointment, service, or account.
Message types may include:
- Missed call demo messages
- Appointment or booking messages
- Quote or estimate request messages
- Service-related updates
- Follow-up messages related to your inquiry
- Customer support messages
Message frequency may vary depending on your request and interaction with us.
Message and data rates may apply.
You can opt out of text messages at any time by replying STOP. You can request help by replying HELP or contacting us using the contact information below.
Consent to receive text messages is not a condition of purchase.
SMS Data Sharing
We do not sell, rent, or share your mobile phone number, SMS opt-in data, or text messaging consent with third parties or affiliates for their marketing or promotional purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
We may use service providers and communication platforms to help deliver text messages and operate our services. These providers are only permitted to use information as needed to provide services to us and are not allowed to use your mobile information or SMS consent for their own marketing purposes.
Data Sharing
We do not sell, trade, or rent your personal information to third parties.
We may share information only in the following limited circumstances:
Service Providers:
We may share information with vendors and tools we use to operate our business and deliver our services, such as scheduling, payment, CRM, website hosting, analytics, email, phone, and messaging platforms.
Legal Requirements:
We may disclose information if required by law, subpoena, court order, or valid government request.
Business Transfers:
We may disclose information in connection with a merger, sale, financing, acquisition, or transfer of all or part of our business.
With Your Consent:
We may share information when you explicitly authorize us to do so.
Important SMS Note
Mobile phone numbers, SMS opt-in data, and text messaging consent are not shared with third parties or affiliates for marketing or promotional purposes.
Cookies and Tracking
We use cookies and similar tracking technologies to understand how visitors use our website, improve your experience, and measure website performance. You may adjust your browser settings to refuse cookies, though some website features may not function properly.
Data Security
We use reasonable administrative, technical, and organizational measures to help protect the information we collect. No system can be guaranteed completely secure, but we work to protect information from unauthorized access, use, or disclosure.
Data Retention
We keep information for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, enforce agreements, and operate our business.
If you opt out of SMS messages, we may keep a record of your opt-out request to help ensure we do not send further text messages to that number.
Your Rights
Depending on your location, you may have rights to access, correct, delete, or request a copy of your personal data. To make a request, contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Email: support@fieldsite.ai
Business: Automation AI Service LLC, doing business as FieldSite Systems
Automation AI Service LLC, doing business as FieldSite Systems